Welcome to the Galveston County Emergency Services District #2

Our Website Accessibility Statement

Updated: September 2025.

General

Our organization is committed to providing a website and digital services that are accessible to all users, including people with disabilities. We design, develop, and maintain content with usability and inclusivity in mind, and we continually improve based on user feedback and accessibility best practices.

Standards Compliance

We aim to meet or exceed Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.2, Level A and Level AA.
Our practices include: keyboard-accessible navigation; meaningful headings and landmarks; text alternatives for non-text content; sufficient color contrast; visible focus indicators; captions and transcripts for multimedia; descriptive form labels and error handling; and accessible, tagged PDFs.

Accessibility Features and Compatibility

We test with common assistive technologies and browsers, including screen readers (e.g., JAWS, NVDA, VoiceOver), screen magnifiers, speech recognition, and keyboard-only navigation.

We strive to ensure compatibility with current versions of major browsers and mobile operating systems. Some legacy documents and content from third parties may not fully meet the above standards; upon request, we will provide accessible alternatives or remediations.

Accommodations and Alternative Formats

Upon request, we provide information in alternative formats (for example, accessible PDFs, large print, braille, audio, or other reasonable accommodations) and can assist with completing forms or accessing services.

If you encounter a barrier, please include the page URL, the assistive technology or browser you are using, and a brief description of the issue so we can address it promptly.

Report an Issue or Request Help

For accessibility questions, feedback, or accommodation requests, contact us by email at

You may also reach our office by phone (409-684-2005) or through Telecommunications Relay Service by dialing 711 if you are deaf, hard of hearing, or have a speech disability.

Resources

Guidance on accessing documents (such as PDFs, spreadsheets, and multimedia) and recommended plug-ins or file viewers is available through the resources linked above. We welcome your feedback and use it to improve the accessibility and usability of our services.

Report a 508-accessibility issue

If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Additional Plug-ins

Supported Assistive Technology

  • Latest Version of JAWS for Windows
  • Latest Version of NVDA for Windows
  • Latest Version of VoiceOver for Mac OS X
  • Keyboard-Only Navigation